Celebrations at the Sun Inn after our AA inspection!
Time to crack open the bubbly – we have some fabulous news…
We have just had our annual AA inspection and we are delighted to announce that we have 2 rosettes and a Silver Star Award (5 Star rating) for 2020!
The inspection took place last month and the results are certainly credit to our fantastic, hard-working team.
To give you a flavour of the feedback we received, here are just a few lovely comments from the AA inspector.
“It was a pleasure to visit the Sun Inn for this overnight inspection. The hospitality and service impressed from the booking stage with a warm and friendly approach throughout the stay from Janine and Jenny, who interacted well and provided great service from arrival to check out.”
“Dishes were thoroughly enjoyable and met expectations at the 2 AA Rosette level. Food output was excellent at both dinner and breakfast with menus offering a very good choice for guests. Dishes were well presented and prepared with the good quality ingredients.”
“Breakfast continues to offer high quality and choice and the AA Breakfast Award remains in place as a reflection of this. The breakfast menu had a very good range of cooked items to choose from and items on the buffet were plentiful and fresh looking. Juice was good quality and served at the table; a fresh smoothie was appetising addition.”
“Bedrooms and bathrooms continue to provide high quality and comfortable accommodation. Bedrooms varied in size and style but were all well laid out to aid ease of use for guests. Beds were all neatly presented, decor and soft furnishings were well coordinated. Good quality branded mattresses and high quality linen aided a comfortable night’s sleep.”
We received a 5 star rating for each of the three elements of the inspection – overall quality, critical areas of quality (cleanliness, hospitality, bedrooms, bathrooms and breakfast) and finally, provision of services and facilities.
This gave us an overall quality rating of 5 stars out of five, which means we scored 85%+ under the assessment.
We are absolutely delighted with the results of the inspection and would like to say a BIG thank you to our team and our loyal customers!